Three employees of a Maine outfit that sells farm equipment created by the world's largest manufacturer of agricultural machinery completed an academic program crafted by that manufacturer, according to a published report.
John Deere University bestowed achievement certificates to three men who completed advanced programs. The school offers extensive training, which the employees of Hammond Tractor Company capitalized on.
Howard Hapworth and Ted Menard completed programs to be sales representatives for parts, Hapworth for master level and Menard for advanced level; Dana Nielsen accomplished advanced level recognition to be a service technician.
The program is especially helpful since John Deere is employing new technology and high performances to develop detailed systems, which customers must understand. A strong, skilled customer service corps can be of vital assistance in this regard. Experts, technicians and aftermarket support personnel who are innately familiar with John Deere products fulfill this requirement.
Hammond Tractor aspires to enable employees to fulfill these comprehensive training programs' requirements for them to reach an expertise standard.
Employees who successfully complete the coursework strengthen each John Deere dealership since the courses will enable them to serve the sales, service and parts departments.
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