John Deere has rolled out its service program for construction equipment, the John Deere Protect™ Service Plan, to support customers' aftermarket needs. Under the program, required maintenance is performed at every 500-hour interval by a dealer service technician. In turn, operators are able to decrease the risk of breakdowns and ultimately limit long-term ownership costs.
"Our customers are balancing numerous things every day, from managing operators to looking ahead at projections to ensure the long-term success of their business. Through the John Deere Protect program, we're enabling customers to shift the worry of scheduled maintenance to trusted and experienced dealer technicians," said Mark Wagner, Manager, Service Business, John Deere Construction and Forestry Division. "The John Deere Protect program adds a layer of certainty and predictability with machine costs and downtime, giving owners the room to focus on other aspects of their business."
Originally, the John Deere Protect Service Plan was introduced on select models of John Deere Ag equipment. It is now being rolled out to the construction equipment lineup to reduce the cost of machine ownership for customers and keep equipment operating throughout its life cycle.
"A main benefit of the program is that the task of maintaining machines is put into the hands of our dealers. As a result, our customers are more confident because they know their equipment is being watched by an expert. When combined with the power of JDLink™ telematics, the dealer can monitor machine status and proactively communicate with customers to schedule services, reducing missed service intervals and lowering unexpected downtime," said Wagner.
This John Deere program will be available for select John Deere construction equipment at participating dealers in the U.S. and Canada beginning this month. For more information, customers are encouraged to visit www.JohnDeere.com.